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Terms & Conditions

Last updated: October 2025

1. Introduction

These Terms and Conditions govern your use of the MECHCOOL website and the engagement of MECHCOOL's air conditioning services in Darwin, Northern Territory, Australia. By using our website or booking a service, you agree to these terms.

2. Services

MECHCOOL provides air conditioning cleaning, maintenance, inspection, repair, and installation services. The specific scope of each service will be agreed upon before work commences. We reserve the right to decline any job that falls outside our capacity or technical scope.

3. Quotes & Pricing

Quotes are provided based on the information you supply about your AC unit and premises. Final pricing may vary if the actual scope of work differs from what was initially described. Any changes to pricing will be discussed and agreed upon before additional work proceeds. All prices are in Australian Dollars (AUD) and include GST unless otherwise stated.

4. Bookings & Cancellations

Bookings are confirmed upon mutual agreement of a date and time. If you need to cancel or reschedule, please notify us as soon as possible. Last-minute cancellations (less than 24 hours notice) may incur a cancellation fee. We reserve the right to reschedule appointments in exceptional circumstances and will notify you promptly.

5. Access & Property

You agree to provide safe and reasonable access to the air conditioning units and areas required to complete the service. An authorised adult must be present during the service visit. MECHCOOL will treat your property with care; however, we accept no liability for pre-existing damage or conditions not related to our work.

6. Payment

Payment is due upon completion of the service unless a prior arrangement has been made. Accepted payment methods will be confirmed at the time of booking. Overdue payments may be subject to follow-up.

7. Limitation of Liability

MECHCOOL's liability is limited to the value of the service provided. We are not liable for any indirect, consequential, or special damages arising from our services or website use, to the extent permitted by Australian law.

8. Website Use

The content on this website is provided for general information purposes. While we aim to keep information accurate and current, we make no warranties as to its completeness or reliability. We are not responsible for the content of external websites linked from this site.

9. Intellectual Property

All content on this website — including text, images, and design — is the property of MECHCOOL and may not be reproduced without written permission.

10. Governing Law

These Terms and Conditions are governed by the laws of the Northern Territory and the Commonwealth of Australia. Any disputes shall be resolved in accordance with applicable Australian law.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be published on this page. Continued use of our website or services constitutes acceptance of the updated terms.

12. Contact

If you have questions about these Terms and Conditions, please contact us at: